What is Your WORD or THEME for 2016?

Time to Choose Your WORD or THEME for 2016. While some people complain about the stresses of the holiday season, my energy actually soars. I embark on an annual ritual of reflecting on the past year and move in to planning mode for the coming year.  It’s a perfect fit for me because quite simply, […]

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Setting Goals for 2016

Featured Column in Whistler Question newspaper ~ December 29, 2015:  Setting Goals for 2016 Whether you are a believer in setting goals or not, there is no denying that it’s a good feeling to start the new year with a clean slate and some direction of what you want to achieve. However, New Year’s resolutions […]

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Taking a Break During the Holidays

Featured Column ~ December 15, 2015:  Taking a Break During the Holidays As Whistler ramps up to greet our holiday visitors, many businesses that aren’t directly tourism-based slow down. That presents an opportunity for a well-deserved break and if you plan it right, you can welcome the New Year with some momentum.   Here are tips […]

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Delivering Great Customer Service

Whistler  Question newspaper column, December 1, 2015 ~ Delivering Great Customer Service It’s good for the soul to wander through our village this time of year and witness all the new faces eagerly anticipating ski season. Still friendly and not yet exhausted from the toll of working two or more jobs, there is an obvious […]

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